Privacy Policy

1. Introduction

Aapollo ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose information through our educational management platform (the "Service").

Our platform is designed to serve various roles including learning centers, administrators, teachers, parents, and students. This policy applies to all users regardless of role, while noting specific provisions for particular user types where applicable.

By using our Service, you agree to the collection, use, and disclosure of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us when you:

• Create an account or user profile
• Complete forms or enter information on our Service
• Communicate with other users or with us
• Upload content or materials

This information may include:

• Personal identifiers (name, email address, phone number)
• Profile information (profile pictures, biographical information)
• Educational information (courses, classes, grades, attendance)
• Communications and feedback
• For students: academic performance, attendance records, and feedback from teachers
• For parents: relationship to students and contact information
• For teachers: professional qualifications and schedules
• For administrators: organizational management information

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Location information (derived from IP address)
• Log data (access times, hardware and software information)

2.3 Multi-Tenant Data

Our platform is multi-tenant, allowing users to belong to multiple organizations ("tenants") simultaneously. We maintain appropriate data separation between tenants while enabling users to switch between different organization contexts.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and manage user accounts
• Facilitate communication between users (teachers, students, parents, administrators)
• Send notifications and updates related to the Service
• Monitor and analyze usage patterns and trends
• Protect the security and integrity of our Service
• Comply with legal obligations
• Personalize user experience based on role and tenant membership

3.1 Role-Specific Uses

Depending on your role, we may use your information for specific purposes:

• For Admins: Management of learning centers, staff, courses, and students
• For Teachers: Class management, student assessment, and parent communication
• For Students: Course access, assignment tracking, and performance feedback
• For Parents: Monitoring child progress and communication with teachers

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Within Your Organization (Tenant)

Information is shared within your organization based on role permissions. For example, teachers can access information about their students, and administrators can access information about teachers and students within their organization.

4.2 With Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

• Cloud storage providers
• Payment processors
• Communication service providers
• Analytics companies

These service providers are obligated to use your personal information only as directed by us and in accordance with our Privacy Policy.

4.3 For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities. We may also disclose information to:

• Protect the rights, property, or safety of aapollo, our users, or others
• Investigate and prevent fraud or illegal activity
• Enforce our Terms of Service

4.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information, including:

• Encryption of personal data in transit and at rest
• Regular security assessments and testing
• Access controls and authentication mechanisms
• Tenant-specific data isolation
• Role-based access controls within organizations

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Children's Privacy

Our Service is intended for use by learning centers, administrators, teachers, parents, and students. We recognize that students may include children under 13 years of age. Collection and use of information from these students is done in compliance with the Children's Online Privacy Protection Act (COPPA) and similar regulations worldwide.

For users under 13, we:

• Obtain verifiable parental consent before collecting personal information
• Limit the information collected to what is reasonably necessary for participation
• Provide parents with the ability to review, delete, and restrict further collection of their child's information
• Maintain the confidentiality, security, and integrity of information collected from children

7. International Data Transfers

We may transfer, store and process your information in countries other than your own. Our servers may be located outside your country of residence. By using our Service, you consent to the transfer of your data internationally.

Where applicable, we implement appropriate safeguards for transfers of data outside of the EEA, Switzerland, and the UK, including the use of Standard Contractual Clauses approved by the European Commission.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8.1 Account Settings

You can update certain information by accessing your account settings within the Service. This includes profile information and communication preferences.

8.2 Multi-Tenant Management

As a user of our multi-tenant platform, you can manage your associations with different organizations through your account settings. You can switch between tenants and manage your role-specific permissions for each organization.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and to hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use the following types of cookies:

• Essential cookies: Required for the operation of our Service
• Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Service
• Functionality cookies: Used to recognize you when you return to our Service
• Targeting cookies: Record your visit to our Service, the pages you have visited, and the links you have followed

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@aapollo.net
Phone: 91796637
Address: 302, #02-13, 37, Jalan Pemimpin, 577177, Singapore